Take ownership of assigned L3 technical tasks related to Azure cloud infrastructure, application platform, monitoring, automation, and service reliability.
Analyze and resolve complex incidents and technical issues escalated from L1/L2, including log analysis, configuration review, performance investigation, and root cause analysis.
Implement configuration changes, fixes, enhancements, and preventive actions on Azure resources such as VMs, AKS, Storage Accounts, App Service, Application Gateway, Key Vault, and Microsoft Entra ID.
Build, adjust, and maintain monitoring dashboards, alert rules, and observability configurations using tools such as Datadog, Prometheus, SQL Exporter, and Grafana.
Support deployment, maintenance, patching, migration, disaster recovery testing, and technical validation activities for Azure cloud services.
Develop or update scripts, runbooks, automation jobs, or infrastructure-as-code tasks when required to improve cloud operation efficiency.
Prepare technical documents, implementation notes, troubleshooting guides, and handover materials for completed tasks.
Work with DevOps, Network, Security, application, and customer teams to clarify requirements, implement solutions, and close technical tasks properly.
At least 3+ years of hands-on experience in Azure cloud engineering, infrastructure engineering, DevOps support, or system administration.
Hands-on experience implementing, configuring, and troubleshooting Azure resources such as VMs, AKS, Storage Accounts, App Service, Application Gateway, Key Vault, and Microsoft Entra ID.
Ability to analyze and resolve L3-level technical issues independently or with limited guidance, including log analysis, configuration review, performance analysis, and RCA.
Experience configuring monitoring, alerting, and dashboards using tools such as Datadog, Prometheus, SQL Exporter, and Grafana.
Basic hands-on experience with scripting or automation using Python, Shell, PowerShell, Ansible, Terraform, or similar tools.
Good understanding of cloud networking, security, backup, access control, and disaster recovery concepts.
Ability to document implementation steps, troubleshooting results, RCA findings, and task handover notes clearly.
Good reading and comprehension skills for English technical documentation.
- Preferred:
Experience with CI/CD support, release support, infrastructure-as-code, or automation improvement tasks.
Experience working with Azure Firewall, proxy, network rules, private endpoint, or cloud network troubleshooting.
Azure certifications or relevant cloud certifications are a plus.
Experience in managed service, AMS, or enterprise cloud projects is an advantage.
- Competitive salary and project bonus
- Opportunity to work on large-scale / global / Japanese /Korean/ AI-driven projects
- Training programs, certifications, and continuous learning support
- Collaborative and supportive working environment